There are a large number of users who have been efficiently using AOL Gold account all across the globe. The users use this email service for either professional needs or for personal requirements. These users are also accustomed to the issues that come up while using this service. Most of the issues that the users face while using this software are minor issues which can be solved easily without the need of much technical knowledge. One of the most common issues that arise while using this service is the issue of having forgotten the password of your account.
Need for Password Recovery in AOL
There are several reasons that could arise which may lead you to undertake the process of AOL password recovery. Some of these reasons are mentioned below:
- It is often seen that a user possesses more than one account and there is a notion that the users keep the highly distinctive username and passwords for their various accounts. In such a situation, it has been seen that the users would overlook the set of username and password or even vice versa.
- There are also chances where you had recently changed the password of your account and later you forget the same. It is seen that the user would not remember the new password and rather recall the old password that he had been using.
- The user can also come across certain malfunctions while using the AOL software. Where even after using the correct login credentials you are unable to access the account. There might be chances that your account has been hacked and you would need to change the password before your account can be misused.
The Recovery Process That Can Be Undertaken are as Follows
- One of the most optimum ways that you can take up if you wish to recover your password is by answering the security questions that you had set for your account. These are those questions that you had opted while you were creating the account. You would simply have to answer these questions to be able to reset the password of your account.
- If you are unable to recall the answers to these questions, then you would have to select an alternate option for resetting the password. The alternate options that you would have been to get a recovery code in your registered email account or mobile number.
- Once you choose the option among the registered email or registered mobile number you would then receive a code along with a link. You would simply have to enter the code provided to you in the page where you would be redirected to while clicking on the link.
- Once you enter the link the defined field, you would then be further redirected to a page where you would get the option of resetting your password. Now you would have to select a new password for your account. You would also have to ensure that it fits all the requirements of being eligible to be set as a password.
- You would now have to enter the new password and then again reconfirm the password that you have selected. Once you are done with this step, you would have to click on the option of ‘Save’.
- Once you have saved the password, you would then be able to access your account using the newly set password.
If you have recently completed the process of AOL Gold download, then you might come across this issue as you wouldn’t be accustomed to the new password for the new account. In such a situation, it would be ideal for the user to promptly connect with the customer support service, where they can attain professional assistance on the issue that they are caught up with. This service is highly efficient as the executives here are well trained and experienced. You can avail this service at any hour and that too completely free of any charge.